Frequently Asked Questions

Please read our FAQ before creating ticket.

How is Bakewala Business different from

“Bakewala Business” is a wholesale marketplace exclusively for businesses, institutions and individuals who have bulk requirment for baking supplies, where as is a retail market place.

Who can buy from Bakewala Business?

Businesses which have a valid business proof can create an account and purchase from Bakewala Business. Institutions and individuals who have regular requirement can also buy using the wallet option.

I dont bake for business, can I still buy from Bakewala Business?

Non business users like schools, NGOs, Home Bakers etc who dont bake for business, but have volume requirements can also purchase by using wallet facility. Such users dont need to complete business KYC, instead they can just create an account and recharge the wallet  to make purchases. There is no minimum order value restriction when you buy using wallet.

Is there a minimum order value restriction on Bakewala Business?

There is no minimum order value limit if you are paying through Bakewala wallet. For all other modes of payment, there will be a minimum order limit of Rs 12,500/- on your first purchase. The minimum recharge for wallet is Rs 12500/-.

Do I receive GST invoice for my order?

Yes. You will recieve GST invoice for all your purchases. You would also have option to include GST number in your invoice, by providing the same at the time of checkout.

Why am I not able to add items to the cart? I am also not able to see the price.

Bakewala Business is a platform exclusively for users who have bulk requirements. To view price and to purchase, you would have to register and complete your business KYC or recharge your wallet. Click here to Register.

I dont have any of the business proofs listed by you. How can I purchase at wholesale price?

Yes you can! You can just create an account and recharge the wallet  to make purchases. There is no minimum order value restriction when you buy using wallet.

What is the advantage of buying from Bakewala Business?

By associating with Bakewala Business, you need not deal with multiple suppliers to replenish your stock. Bakewala business is a one stop shop for all the stock pertaing to baking supplies, you can procure all your baking needs from us at wholesale price.

What are the shipping options?

We offer multiple shipping options like door delivery, truck transport and also support direct pickup of the order from our warehouse. You will get to select the shipping option of your choice in the checkout page or to arrange direct pickup by your favorite transport option.Read more..

Can I cancel my order?

Orders once placed cannot be cancelled or ammended. 

How secure is shopping on Bakewala Business?

We offer safe and secure online payment options through Razorpay payment gateway, where customers could pay using Credit Cards, Debit Cards, Net banking, Wallets, UPI transfer or even choose EMI option to pay for the purchase made. 


What is the validity period of the Wallet money?

Wallet recharge made on the website are non refundable and will be valid for 6 months from the date of recharge. Customers are expected to consume the wallet balance within 6 months from the time of recharge, beyond which the balance will be void and will not be a valid tender for any purchase.

Can I use the Wallet for purchase in any other platform of your company?

No, the wallet is exluxive to Bakewala Business. It is a valid tender only on

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    Our Coordinates, #3,
    Dasasahalli Main Road, 
    HA Farm PO, Hebbal,
    Karnataka, India.
    Call Us – +91 8448448654

    Working Hours – Monday to Saturday -10:00 am to 5:00 pm